Your Claims Infrastructure

Most roofing companies scale their sales teams. Very few scale their claims process. That gap is where jobs stall, settlements drop, and revenue slows. Your Virtual Adjuster builds the claims infrastructure behind your operation so deals keep moving.

Claims are handled with consistent documentation and a structured supplement process resulting in more reliable approvals, fewer delays, and stronger, more accurate settlement outcomes.

Sales reps are no longer pulled into claim follow-ups and admin. They stay focused on inspections, closing deals, and building pipeline.

Every claim is reviewed, supported, and pushed for full value. This reduces underpaid claims and protects your margins on every job.

Your team can handle claim spikes without production slowing down. When volume increases, a structured claims process keeps files moving, approvals consistent, and crews working without bottlenecks.

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Your Claims Infrastructure

Most roofing companies scale their sales teams. Very few scale their claims process. That gap is where jobs stall, settlements drop, and revenue slows. Your Virtual Adjuster builds the claims infrastructure behind your operation so deals keep moving.

Claims are handled with consistent documentation and a structured supplement process resulting in more reliable approvals, fewer delays, and stronger, more accurate settlement outcomes.

Sales reps are no longer pulled into claim follow-ups and admin. They stay focused on inspections, closing deals, and building pipeline.

Every claim is reviewed, supported, and pushed for full value. This reduces underpaid claims and protects your margins on every job.

Your team can handle claim spikes without production slowing down. When volume increases, a structured claims process keeps files moving, approvals consistent, and crews working without bottlenecks.

Claim Process* In Four Simple Steps

01
File Submission & Intake

Your project Journey Begins

Submit your project and our team will review the file and ensure all necessary details are prepared to ensure a seamless experience.

02
Adjuster Meetings & Scoping

Scoping + Presenting the Loss

We schedule and meet with the insurance company adjuster and thoroughly scope the loss and estimate the damages.

03
Negotiation & Communication

Advocating for You

We maintain consistent communication with all parties—including carriers and homeowners—to support timely progress and reduce bottlenecks.

04
Claim Resolution

Finalizing & Processing Payments

We handle payment releases, AR coordination and ensure all funds are processed smoothly.

*This applies to our Public Adjuster Services Only

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Live claim queue 4 files active
Intake New roof claim Photos received
Supplement Estimate review Scope in progress
Carrier Follow-up queued Adjuster response pending
Approval Ready for payment Owner notified
Next action Supplement package ready for review

Technology That Powers Your Claims Process

Your Claims Infrastructure Powered by YVA Technology.

We are combining a dedicated claims team with purpose built technology to keep every file moving. Our platform allows contractors, sales reps, and our claims specialists to collaborate in one system, ensuring documentation, supplements, and communication stay organized and moving forward. Instead of chasing claim updates, your team sees exactly where every file stands.

Everyone involved in the claim from your team, to adjusters. Everyone stays aligned through one centralized system. No missed updates. No lost emails.

Every claim follows a defined process from inspection to settlement. Documentation, supplements, and communication are tracked so nothing stalls.

The platform was designed specifically for roofing companies managing storm volume, insurance claims, and supplement negotiations.

Your team works directly with our claims specialists through the platform, keeping every claim moving while your reps stay focused on selling.

Track claim status, documentation progress, and settlement updates in real time without chasing adjusters or waiting on emails.

Discover A Smarter Way To Manage Claims

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Claims Support That Scales

One claims process, scaled to the way your team works.

YVA gives roofing companies a shared claim workflow and the right level of hands-on support for their volume, file complexity, and follow-up needs.

Platform access included

Give sales reps, owners, and claim specialists one shared place to see files, documentation, reporting, and next steps without adding another internal department.

  • Unlimited Users
  • Insured Access
  • User Access Levels
  • Claim Reporting

Rates Tailored To Your Claims

Supplementing
Fee Structure

The greater of

$250

or

15%

of the increase in the claim amount

Public Adjusting
Claim Percentage

10 to 15%

of the claim amount based on volume*

*or state fee cap maximum

Appraisals
Payment Options

$949

platform claim appraisals

or

$1300

non-platform claim appraisals

YCT - New Claims
File Setup Fee

$250

per file

Claim Percentage

12%

of the RCV*

*Locked in at 12% even if the claim moves to supplementing or PA Service.

YCT - Supplementing
Fee Structure

The greater of

$250

or

15%

of the increase in the claim amount

Public Adjusting
Claim Percentage

15%

of the claim amount*

*or state fee cap maximum

Appraisals
Payment Options

$949

platform claim appraisals

or

$1300

non-platform claim appraisals

Large loss claims needa dedicated process.

For complex, high-value losses, Your Large Loss Adjuster gives roofing teams clearer ownership, documentation, and escalation support without pulling sales reps away from active jobs.

LEARN MORE

A cleaner claims handoff

Claim results should not depend on who sold the job.

YVA standardizes the claim workflow so every file has a clear owner, a repeatable next step, and visibility for leadership while reps stay focused on selling.

Before YVA

  • Each rep manages claims with a different process.
  • Supplements and documentation compete with selling time.
  • Owners have to chase status across people, files, and follow-ups.

With YVA

  • A defined claim ownership model from intake through resolution.
  • Dedicated support handles documentation, follow-up, and next steps.
  • Leadership gets a consistent operating rhythm for higher claim volume.

Best fit for roofing teams ready to make claims a managed operation.

Consistent monthly claim volume Multiple active sales reps Dedicated success manager support Leadership wants clearer claim visibility
File setup Carrier details, scope, photos, and claim ownership are captured before work starts.
Evidence package Measurements, photos, estimates, and supplements stay tied to the file.
Carrier follow-up Adjuster communication and next steps are tracked outside the rep inbox.
Approval visibility Owners can see what is approved, pending, and ready for payment.

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Common Questions

What roofing teams ask before working with YVA

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